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The following terms govern our agreement to provide services to you as the customer. It is important that you read these carefully and in full before committing to any services from Sign Soft Ltd. If you do not agree to these terms and conditions, you will not be able to use any services from Sign Soft Ltd. By nature of having a Sign Soft Ltd account you agree to be bound by the following terms and conditions.

General Terms and Conditions
A. These General Terms & Conditions for your Services, the Privacy Notice and the Acceptable Use Policy form the Agreement between you the organisation and us Sign Soft Ltd. If any of these General Terms & Conditions are inconsistent with any Specific Terms and Conditions for your Services, then the Specific Terms & Conditions shall prevail.

B. By signing up for the Services you warrant that you are capable of entering into a binding contract; or are acting with the express permission of a person or organisation, using the payment details of that person and that they also agree to be bound by the terms of this Agreement. You also agree to comply and adhere to any and all applicable laws and regulations in relation to this Agreement.

Age Condition
You certify that by purchasing any of our products from Sign Soft Ltd that you are 18 years or older.

Supply of Service
A. We agree to supply the Services to you the consumer in accordance with the terms set out in this Agreement.

B. We reserve the right to improve, modify or change the Services provided to you and we will use reasonable endeavors to notify you as soon as it is reasonably practical to do so.

C. We will use reasonable endeavors to supply the services to you as soon as it is reasonably practicable and in the event that we become aware of any reason for delay, we shall notify you.

D. We will not be liable to you if we as a company fail to supply due to some unforeseen circumstance within our business the Services within a agreed timescale may be extended.

Duration, Renewal and Cancellation of Services
A. Unless otherwise specified, Services are provided for a minimum contract term of 12 months, unless cancelled will automatically be renewed for further periods.

B. You are entitled to cancel the Services by contacting us no less than 1 week prior to the renewal date for your Services.

C. You may cancel your contract with us either by telephone, by letter and email. The support Team is available Monday – Friday between 10.00am – 5.00pm (excluding public holidays). Once we accept your cancellation request, you will be provided with written confirmation of cancellation.

D. We reserve the right to cancel and/or suspend Your Service at any time for any reason by providing you 15 days’ written notice.

Pricing, Payments and Refunds
A. Payment in respect of all Services is on demand.

B. All payments must be made in UK pounds sterling, inclusive of applicable taxes.

C. Payments can only be made by a valid Credit/Debit Card, Direct Debit, and bank transfer or through PayPal. You are required to provide us with valid contact details and a valid payment method at all times during the tenure of this Agreement.

D. You warrant that you are authorised to use your chosen method of payment. If you are not the named card/accountholder, you acknowledge that you and the named cardholder both agree to be bound by the terms of this Agreement and are jointly and completely liable for all payments under this Agreement.

E. We reserve the right to interrupt, suspend or cancel all Services until payment is received in full and all outstanding charges are cleared.

F. Any non-payment of a recurring invoice may be subject to an administration charge.

G. You are responsible for all money owed to us under the terms of this Agreement until it is terminated. You are also responsible for any additional costs incurred by us in taking steps to recover any sums due by you.

H. We reserve the right to pass your debt onto a third party debt recovery agent and you accept all liability for the recovery of our costs from you.

I. Once agreement has been signed you will pay 50% of your agreed payment as apart of the deposit, the remaining will be paid once services are handed over.

Guarantee and Service
Sign Soft Ltd stands behind the quality of all its services. Some of the services like- Software Designing & Developing, Web Application Designing & Developing, Mobile Application, Web Hosting and Maintenance, Database Design Development are backed by full guarantee; you may reclaim the services free of cost or reject the project within a certain time based on the agreement you and Sign Soft Ltd will sign. Any type of displeasure and inconvenience of our esteemed clients in any section will be considered as a disadvantage of Sign Soft Ltd and that will be recognised as early as possible and the respectable clients will have the most favorable services.

Moreover, we also provide our esteemed clients with warranty for a certain period of time in which they can bring any normal modification to our products if need be and within this time we provide our services free of cost. After the stipulated time, if they come to bring any modification to our product we provide our services at a nominal cost.

A. All data created or stored by you within our applications and servers are your property. We make no claim of ownership of any web server content, email content, or any other type of data contained within your server space or within applications on servers owned by us.

B. You are responsible for ensuring that you maintain adequate and up to date back up copies of all of your data that you upload onto our servers or build through our tools. This should include, but not limited to all written content, images, photographs and screenshots of your data.

C. In the event of loss of or damage to your data relating to a failure in our systems or servers, we will make reasonable commercial efforts to assist you with restoring your data. Not with standing this, however, you accept full responsibility for maintaining adequate backup copies of all your data.

D. It is your responsibility to keep all passwords safe, to ensure they are secure (with reference to accepted best practices) and to change passwords regularly. We are not responsible for any data losses or security compromises arising as a result of compromised passwords or as a result of you giving a third party access to your password.

E. You are responsible for any and all actions arising out of the use of your account password.

F. You agree that our services are used at your own risk.

G. Client will be the Owner of the project(s) (App, Website, and Source Code/File) once completed, but Sign Soft Ltd will keep and maintain the project until the company is still successfully running. The source code and file will not be given unless Sign Soft Ltd is no longer in business, or an exceptional agreement has been made.

H. There is no specific need to create an apple/google developer account as Sign Soft Ltd will upload all developed apps.

Sign Soft Ltd reserves the right to amend, modify or alter any of these Terms and Conditions without the prior consent of your organisation. Our Terms and Conditions may change which will not reduce your rights under this Terms and Conditions from time to time, we will post any Terms and Conditions changes on this page, so please review it periodically. If you do not agree to any modifications to this Terms and Conditions, you could immediately stop use of all the Services provided by Sign Soft Ltd. Your continued use of the Site following the posting of any modifications to this Terms and Conditions will constitute your acceptance of the revised Terms and Conditions.

These Terms and Conditions were last updated on 24 April 2020.

Contact Us
If you have any questions or comments about this Terms and Conditions, if you would like to stop using our services please contact us at +44 020 3239 3237 or info@signsoft.co.uk